Sources of TA

Technical assistance (TA) and training for Ryan White HIV/AIDS Programs is designed to help programs work more effectively.

TA covers an array of topics that relate to improving HIV/AIDS care—from service delivery to systems issues like planning and data. The manner in which TA is provided also varies according to needs of programs. Examples include on-site consultations, training seminars, Web casts, TA guides, and conference calls.

Many sources of TA can be accessed online. However, a best first-step for Ryan White grantees is to contact their HRSA/HAB Federal Project Officers for guidance—particularly when it comes to mapping out a longer term TA strategy, including accessing on-site TA from the TA Contract.

ADAP: AIDS Drug Assistance Programs

TA is targeted to State ADAPs in three areas: (1) clinical quality management; (2) administrative and program-level efficiency and effectiveness; and (3) capacity to collect and report client level data to HRSA under the Ryan White Services Report (RSR). Download 1-pager to learn more. (PDF) TA Partner: National Alliance of State and Territorial AIDS Directors Of Note: Briefs on ADAP Cost Containment Strategies (Waiting List Management, Managing Prescription Utilization, Formulary Management)

Clinical Care

AETCs, the provider training arm of the Ryan White HIV/AIDS Program, provides targeted multidisciplinary training and education programs for health care providers treating people with HIV/AIDS. The AETC network includes 11 regional training centers and multiple national centers, including the focal point for AETC activities, the AETC National Resource Center.

Warmline/Hotline: National Clinicians Consultation Center: NCCC provides expert clinical advice on HIV/AIDS management for health care providers and guidance in managing health care worker exposure to HIV/AIDS and hepatitis B or C. Warmline: 1-800-933-3413 PEPline: 1-888-HIV-4911 Perinatal HIV Hotline: 1-888-448-8765

SNHC by EPMC seeks to develop, improve, and expand comprehensive HIV primary medical care and treatment services in racial and ethnic minority communities. In most cases, TA recipients are non-Ryan White agencies. SNHC by EPMC is funded by the Minority AIDS Initiative. Download 1-pager to learn more. (PDF) TA Partner: CAEAR Foundation

Development of Pediatric/Perinatal Guidelines (Part D): The HIV/AIDS NRC at the François-Xavier Bagnoud Center offers a range of services to HIV/AIDS healthcare educators and providers. TA is focused on Ryan White Part D agencies and includes support for developing guidelines and information for programs that address the needs of HIV infected women, infants, children, youth and their families. TA also assists clinicians in such programs and consumers of these services. Download 1-pager to learn more (PDF) TA Partner: HIV/AIDS NRC at the François-Xavier Bagnoud Center

Training modules target health care providers working with HIV-infected youth. Treating Adolescents with HIV/AIDS

Connecting to Care trainings for service providers, and train-the-trainer sessions, focus on addressing unmet need in rural areas and with incarcerated populations. Contact your project officer to access this TA, available under the TAC (TA Contract). Learn More about Customized TA

SPNS Evaluation Centers explore innovations in HIV/AIDS care. Learn about their insights

Buprenorphine SPNS Initiative Integrated Buprenorphine and HIV Care Evaluation and Support Center (BHIVES). Corrections SPNS Initiative Enhancing Linkages to HIV Primary Care and Services in Jail Settings. Oral Care SPNS Initiative Evaluation Center for HIV and Oral Care (ECHO). Prevention SPNS Initiative Enhancing Prevention with Positives Evaluation Center (EPPEC). Young MSM of Color SPNS Initiative YES Center. Demonstration projects and an evaluation center are examining model ways...

Consumers

Consumers Help Address Unmet Need by Engaging Others in Care (Ryan White Parts A and B): Linking Individuals Into Needed Care (Consumer LINC) will identify and promote effective methods for engaging people living with HIV/AIDS (PLWHA) into care. The focus is on Part A & B areas. Download 1-pager to learn more (PDF) TA Partner: MOSAICA

Leaders in Community Help Address Unmet Need by Re-Engaging PLWHA Into Care (Ryan WhiteParts A & B): Project ASCEND (Advanced Skills for Consumer Education and National Development) seeks to reduce unmet need and to do so by training consumer leaders on ways they can reach out to other consumers in order to re-engage them in HIV/AIDS care. The focus is on Ryan White Part A & B grantees. The project is directed to PLWHA trainees who have participated, often as leaders, in Ryan White planning bodies, consumer advisory boards, and outreach programs, as well as in self-advocacy and self-care. In addition, Project Ascend will concentrate on Part A and B grantees that have experienced difficulty in recruiting and retaining consumers in the past. Download 1-pager to learn more (PDF) TA Partner: AIDS Alliance for Children, Youth & Families

Part D Clients Help Others Access HIV/AIDS Care: Consumer Core Leadership Training is targeted to Part D programs and their underserved client populations and seeks to help consumers improve their capacity to access HIV/AIDS medical and other support services. In order to reach underserved Part D clients, trainings will be held in such settings such as drug treatment centers or homeless shelters where there are likely to be HIV-positive people who have limited access to HIV information and/or services. Download 1-pager to learn more (PDF) TA Partner: AIDS Alliance for Children, Youth & Families

Consumers & Providers in Part D Partner on Care for Hard-to-Reach Women, Transitioning Adolescents to Adult Care: Consumer-Provider Partnership for Care focuses on TA and training for Part D programs on ways to effectively engage and retain consumers in care, along with support for the work of Part D care providers. One focus of TA and training is on how to identify and recruit the most hard-to-reach women, navigate them into, and retain them in care. The second focus is consumer training to assist youth in the transitioning from adolescent to adult HIV care. Download 1-pager to learn more (PDF) TA Partner: Cicatelli Associates, Inc.

Training Peer Advocates to Serve in Health Care Teams: Training is for peer advocates to prepare them to serve as members of HIV health care teams. A toolkit for providers on use of peers in teams has also been developed. TA Partner: Cicatelli Associates, Inc.

PEER Center. Training is to increase the number of HIV/AIDS peer treatment educators who can support clinician efforts to engage and retain people of color in HIV/AIDS care. Training is for peers indigenous to communities of color in areas highly impacted by HIV/AIDS. Peer educators may be peer counselors or educators, or other non-clinical personnel involved in providing HIV care. Download 1-pager to learn more (PDF) TA Partner: PEER Center

Project LEAP TA helps build consumer skills to participate in Ryan White planning. Contact your project officer to access this TA, available under the TAC (TA Contract). Learn More about Customized TA

Data and MIS

RDR, ADAP Quarterly Report, Part A MAI Report

RDR, Program Data Report (Former CADR): The RDR is the aggregate data reporting system required for all Ryan White service providers. See RDR Data Support. For questions about the RDR report or submitting your report, contact WRMA/CSR Data Support at: 1-888-640-9356, Monday-Friday 9am-5:30pm Eastern Time or via e-mail at Ryan White Data Support. Note: When calling the toll-free help line, please provide your Grantee-of-Record name to the TA Specialist. When submitting a request via e-mail, be sure to include your Grantee-of-Record name and your position within the organization in the message text.

RSR Client Level Data

RSR (Ryan White HIV/AIDS Program Services Report): The RSR is the client level data reporting system for the Ryan White HIV/AIDS Program. See the RSR TA Webpage. General questions about data reporting, such as the data report form and how to complete it, can be addressed by contacting WRMA/CSR Data Support at 888-640-9356, Monday-Friday 9am-5:30pm Eastern Time, or via email at Ryan White Data Support.

RSR Client Level Data Collection and Submission (Parts A, B, C, F): TA is on data collection and submission of the Ryan White Services Report (RSR), the client level services data system. TA is targeted to Ryan White grantees under Part A, B, C, and F. Contact your HAB project officer or email RSR.TA@sphereinstitute.org. See also the RSR Webpage on the TARGET Center. Download 1-pager to learn more (PDF) TA Partner: SPHERE Institute

RSR Client Level Data (Part D Readiness): TA is for Part D grantees to assess their readiness for client level data under the Ryan White Services Report (RSR). Grantee assessments for RSR readiness are conducted and then TA recommendations, if necessary, are made to HAB. Contact your HAB project officer or email Cicatelli Associates at technicalassistance@cicatelli.org. See also the RSR Webpage on the TARGET Center. Download 1-pager to learn more (PDF) TA Partner: Cicatelli Associates Inc.

CAREWare, EHB

CAREWare Software: This free scalable software can be used to manage and monitor HIV clinical and supportive care and will quickly produce a completed RDR and the new RSR. Contact the CAREWare Help Desk at: 877-294-3571, Monday - Friday 1pm - 4:00pm Eastern Time, or via email at cwhelp@jprog.com. CAREWare software, manuals, and other supporting documentation can be found here.

HRSA Electronic Handbooks (EHBs)/Web data entry system:EHBs is the electronic method for any grantee of record to report on any deliverable identified in their grant award (e.g., RDR, RSR). For questions, contact the HRSA Call Center at 1-877-466-4772, Monday - Friday 9am - 5:30pm Eastern Time, or via email at CallCenter@HRSA.gov.

Allocation & Expenditure Reports (A&E Reports)

Questions related to the allocation and expenditure reports should be addressed to the HAB project officer appropriate to your project(s).

SPNS Evaluation Centers explore innovations in HIV/AIDS care. Learn about their insights

IT: Information Technology Networks of Care SPNS Initiative Demonstration projects and an evaluation center are examining barriers and facilitators...

Engaging PLWHA in Care

Recruitment and Retention in Care: National Minority AIDS Council curricula-driven trainings are available on best practices for recruiting and retaining hard-to-reach clients into HIV care, focusing on: multiply-diagnosed (HIV/AIDS, alcohol and other drug addiction, mental health, homelessness), persons living in rural areas, and underserved racial/ethnic minority populations Download 1-pager to learn more (PDF) TA Partner: National Minority AIDS Council - kjohnson@nmac.org

Consumers Help Address Unmet Need by Engaging Others in Care (Ryan White Parts A and B): Linking Individuals Into Needed Care (Consumer LINC) will identify and promote effective methods for engaging people living with HIV/AIDS (PLWHA) into care. The focus is on Part A & B areas. Download 1-pager to learn more (PDF) TA Partner: MOSAICA

Leaders in Community Help Address Unmet Need by Re-Engaging PLWHA Into Care (Ryan WhiteParts A & B): Project ASCEND (Advanced Skills for Consumer Education and National Development) seeks to reduce unmet need and to do so by training consumer leaders on ways they can reach out to other consumers in order to re-engage them in HIV/AIDS care. The focus is on Ryan White Part A & B grantees. The project is directed to PLWHA trainees who have participated, often as leaders, in Ryan White planning bodies, consumer advisory boards, and outreach programs, as well as in self-advocacy and self-care. In addition, Project Ascend will concentrate on Part A and B grantees that have experienced difficulty in recruiting and retaining consumers in the past. Download 1-pager to learn more (PDF) TA Partner: AIDS Alliance for Children, Youth & Families

Part D Clients Help Others Access HIV/AIDS Care: Consumer Core Leadership Training is targeted to Part D programs and their underserved client populations and seeks to help consumers improve their capacity to access HIV/AIDS medical and other support services. In order to reach underserved Part D clients, trainings will be held in such settings such as drug treatment centers or homeless shelters where there are likely to be HIV-positive people who have limited access to HIV information and/or services. Download 1-pager to learn more (PDF) TA Partner: AIDS Alliance for Children, Youth & Families

Consumers & Providers in Part D Partner on Care for Hard-to-Reach Women, Transitioning Adolescents to Adult Care: Consumer-Provider Partnership for Care focuses on TA and training for Part D programs on ways to effectively engage and retain consumers in care, along with support for the work of Part D care providers. One focus of TA and training is on how to identify and recruit the most hard-to-reach women, navigate them into, and retain them in care. The second focus is consumer training to assist youth in the transitioning from adolescent to adult HIV care. Download 1-pager to learn more (PDF) TA Partner: Cicatelli Associates, Inc.

Training Peer Advocates to Serve in Health Care Teams: Training is for peer advocates to prepare them to serve as members of HIV health care teams. A toolkit for providers on use of peers in teams has also been developed. TA Partner: Cicatelli Associates, Inc.

PEER Center. Training is to increase the number of HIV/AIDS peer treatment educators who can support clinician efforts to engage and retain people of color in HIV/AIDS care. Training is for peers indigenous to communities of color in areas highly impacted by HIV/AIDS. Peer educators may be peer counselors or educators, or other non-clinical personnel involved in providing HIV care. Download 1-pager to learn more (PDF) TA Partner: PEER Center

SPNS Evaluation Centers explore innovations in HIV/AIDS care. Learn about their insights

Corrections SPNS Initiative Enhancing Linkages to HIV Primary Care and Services in Jail Settings. Prevention SPNS Initiative Enhancing Prevention with Positives Evaluation Center (EPPEC). Young MSM of Color SPNS Initiative YES Center. Demonstration projects and an evaluation center are examining model ways... Outreach SPNS Initiative Center for Outreach Research and Evaluation (CORE) is a program support center..

Fiscal Management

TA on fiscal management is designed and delivered in response to TA diagnoses of targeted Ryan White grantees. TA is delivered via group and individual TA sessions at locations determined through a needs-based partnership application process and HIV/AIDS Bureau project officer referrals. Download 1-pager to learn more (PDF) TA Partner: CAEAR Coalition Foundation, melanie@caear.org

Quality

National Quality Center. TA is for all Ryan White Program-funded grantees to improve the quality of HIV/AIDS care nationwide. National Quality Center Featured Resource: Quality Academy Tutorials

HIVQUAL. The National HIVQUAL Project is a capacity building initiative to support Ryan White Part C and C HIV/AIDS providers in their efforts to improve HIV care. HIVQUAL

SPNS Research/Demonstration Projects

SPNS explores innovative models for delivery of HIV/AIDS care. See SPNS initiatives under various topic categories on this page or get an overview of the entire SPNS program. SPNS resources are also posted in the TA Library.

Buprenorphine SPNS Initiative: Integrated Buprenorphine and HIV Care Evaluation and Support Center (BHIVES). Demonstration research projects and an evaluation center are examining integration of HIV primary care and buprenorphine treatment for opioid dependence. Contact the initiative’s evaluation center to hear their insights. BHIVES

Corrections SPNS Initiative: Enhancing Linkages to HIV Primary Care and Services in Jail Settings. Demonstration projects and an evaluation center are exploring innovative methods for providing care and treatment to HIV positive individuals in jail settings who are returning to their communities. Contact the initiative’s evaluation center to hear their insights.

Oral Care SPNS Initiative: Evaluation Center for HIV and Oral Care (ECHO). Demonstration projects and an evaluation center are identifying innovative models of oral health care for under-served populations living with HIV/AIDS. Contact the initiative’s evaluation center to hear their insights.

Prevention SPNS Initiative: Enhancing Prevention with Positives Evaluation Center (EPPEC). Demonstration projects and an evaluation center are exploring HIV prevention interventions with HIV-infected patients in primary health care settings. Contact the initiative’s evaluation center to hear their insights.

Young MSM of Color SPNS Initiative: YES Center. Demonstration projects and an evaluation center are examining model ways to conduct HIV/AIDS outreach, care, and prevention to young men of color who have sex with men. Contact the initiative’s evaluation center to hear their insights. YES Center

Outreach SPNS Initiative: Center for Outreach Research and Evaluation (CORE) is a program support center to evaluate HIV outreach strategies to bring underserved individuals with HIV into care. Contact the evaluation center to hear their insights.

IT: Information Technology Networks of Care SPNS Initiative. Demonstration projects and an evaluation center are examining barriers and facilitators to the implementation of health information electronic network systems among programs serving people living with or affected by HIV/AIDS. Also under review are best practices in health information IT, such as characteristics and assessment of whether such systems improve continuity of care across sites. Contact the initiative’s evaluation center to hear their insights. Information Technology Evaluation Center

Stigma/Cultural Competency

The HIV/AIDS Stigma Resource Center provides resources and methods designed to break down the stigma that prevents people from seeking HIV testing, counseling, and care, and disclosing their sero-positive status. Contact your project officer to access TA on stigma, available under the TAC (TA Contract). Learn More about Customized TA Of Note: HIV/AIDS Stigma and Access to Care, Facilitator’s Guide (PPT)