Building Consumers’ Capacity to Use Their Health Coverage and Stay Enrolled

Building Consumers’ Capacity to Use Their Health Coverage and Stay Enrolled

Event Date: Wednesday, April 26, 2017 - 3:00pm to 4:00pm EDT

Event Type: Webinar / Teleconference

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Are you or your case management staff looking for new strategies to help clients understand and use their coverage and stay enrolled?

In this webinar, hear first-hand from a case manager, an ADAP health coverage coordinator and a state HIV program manager as they discuss strategies they use to support case managers, help clients understand their health coverage, and make sure clients are taking the necessary steps to stay enrolled.

Speakers include:

  • Katt Ross - Ryan White Part A Lead Medical Case Manager, Howard Brown Health 

  • Suzi Peter - Program Coordinator, Comprehensive Health Insurance Initiative (CHII), Community Research Initiative of New England 

  • Holly Hanson, MA, CPM - Ryan White Part B Program Manager, Bureau of HIV, STD, and Hepatitis, Division of Behavioral Health, Iowa Department of Public Health

Katt Ross and Suzi Peter will share how they educate clients about where to go for care, understand the costs of care, and how to educate clients about the importance of paying premiums on time and manage gaps in coverage. Holly Hanson will discuss how Iowa restructured its case management program to better support program staff and clients in a changing health coverage environment.