Using QI Tools to Improve

Using QI Tools to Improve

Event Date: Thursday, February 21, 2013 - 3:00pm to 4:30pm EST

Click here to access the March 21 Call: Moving to Testing and Measuring Interventions


February 21 Information

Call Topics

  • Understanding the steps and symbols used in workflow process diagrams.
  • Understanding how selected Ryan White grantees have applied workflow diagram tools and the benefits they realized.
  • How to begin to develop a workflow process diagram for the agency's work processes.

Recommended Advance Work

NQC is now suggesting that grantees review these resources before the call.

  • Quality Academy Tutorial: Useful Quality Improvement Tools. Introduces data analysis and data display tools and also describes the construction of run charts, histograms, and cause-and-effect diagrams.
  • Quality Academy Tutorial: Making Graphs in Microsoft Excel. Discusses why the graphical display of data is useful in quality improvement work and walks you through constructing 4 types of graphs in Excel. 
  • NQC Game Guide. 20 interactive games to reinforce selected concepts in quality improvement through interactive exercises that are also fun. Our experience is consistent with adult learning theory, which reminds us that adults learn by doing, not by merely listening. Section IV, Games to Teach System Skills, should be reviewed.