Help Desk

If you've searched this site and still can't find what you're looking for, we're here to help.

Frequently Asked Questions

The HRSA HIV/AIDS Bureau helps Ryan White grant recipients and planning councils with a number of assistance programs. All grant recipients are assigned a HRSA/HAB project officer to help them navigate Federal requirements and access specialized assistance.

Current technical assistance programs are designed to help with ADAP, clinical care, data, consumer involvement, enrollment in health plans, health literacy, health care reform and agency readiness to adjust to changes, HIV care continuum models, planning, and quality improvement. In addition, HRSA/HAB contracts with expert consultants across the country who are available to help grantees address particular challenges not address by other programs.

The TARGET Center is one of several resources that Ryan White HIV/AIDS Program grantees will find useful in carrying out their work. The tools, webcasts, trainings, and other resources on this site were developed to help programs with a range of issues. See the New to this Site overview.

The best place to start is to look on the Topics pages. Information is also catalogued by Parts A-F, Population, Author, Date, and more. Try the search engine if you're looking for something specific. We've tried to establish many trails to the same point, to accomodate different styles of navigation.

On-site TA is primarily for Ryan White grantees and planning councils, and is provided by peers and other consultants. Requests for TA must be submitted through your HRSA/HAB project officer, who is generally the first point-of-contact in discussing TA requests and determining how to proceed.

See the TA Calendar for training events and other activities, such as webcasts and teleconferences.

Help Desk staff can help you locate resources that you can't find online, and steer you in the right direction in finding TA and training for Ryan White agencies. Contact the Help Desk online.

Use the online form and post your tool, best practice, protocol, or idea. We will work with you and your project officer to get it online.

Ryan White grantees should contact their HRSA/HAB project officers with questions and concerns. Part A planning councils should contact their Part A Grantee, while Part B planning bodies and consortia should contact their Part B grantee or local designee.

Requirements are outlined in your Notice of Grant Award (NGA). Contact your HRSA/HAB project officer and visit the Grantee Basics on the HRSA/HAB site.

HealthCare.Gov presents private insurance plans, public programs and community services available, based upon where you live, and explains new health insurance options under the Affordable Care Act. You can also go to the HIV/AIDS Locator to find all medical care, HIV test locations, housing, and other services tailored to persons living with HIV/AIDS.