Presentation Event
2022 National Ryan White Conference on HIV Care & Treatment
Organization
HIV Outpatient Program at University Medical Center New Orleans
Presenter(s)
Crystal Zheng, Madison Bangert, Erik Meyers, Sree Lanka, Kaylor Wright, Travis Mattingly
Description
Following Hurricane Ida in New Orleans, Tulane ID providers utilized an innovative communication model to contact patients using a Google Voice number to act as the clinic call back number. Using this model, 88 out of 132 patients were successfully reached, with 36 percent of those that answered requiring urgent refills.
Event Details
Event:
2022 National Ryan White Conference on HIV Care & Treatment
Track:
Innovative System-level Models for HIV Service Delivery
Abstract:
20555
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